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Mac mini Intel - Dead please HELP!!!

 
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Exam23
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PostPosted: Mon Jul 03, 2006 2:45 am    Post subject: Mac mini Intel - Dead please HELP!!! Reply with quote

To Everyone,

I truly need your help and advice. I purcashed by awesome Intel Duo-Core Mac mini back in Mid-May. After adding 2gigs of Partiot Ram, no problem, awesome as it can be. After installing Boot-camp with WindowsXP, no problems even more awesome. But this pass friday, my mac mini's fan went crazy, it sounded like a jet engine. The cpu fan was blowing at MAX. I rebooted the machine and from this point on, nothing seemed normal. At first I could boot into either OS and it was a little laggy. Now I can't do neither and as soon as I plug in the power cord, the Mac Mini sounds like a Jet Engine.

On Sat, I took it into the apple store. They wanted to run software diagnostic and whatever else. I said fine. Now they are coming back and telling me that my logic board could be dead and this is the cause of my issues.

At this point I am at a total lost and don't know what to do. All I knwo is I have an machine that I spend almost $900+ and now they are claiming that it is pretty much dead.

Should I contact apple Corp and see if they can do anything. The machine is barely 3month old....

Please help and Advice!!!

Thank You,

Exam23
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splen
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PostPosted: Mon Jul 03, 2006 3:08 am    Post subject: Reply with quote

It's unfortunate but it does sound like a hardware problem of some kind. If your mac is only a few months old then apple will replace it for free, you won't lose any data or settings (it's probably best to back everything up first though). The same thing happened with my old G4 ibook, I had it replaced and it worked fine after that.
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Tenex
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PostPosted: Mon Jul 03, 2006 3:19 am    Post subject: Reply with quote

If it were that straightforward I suspect the Apple store would have done it. I woner if the issue is warranty problems 'cos of the RAM?
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MiniMoe
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PostPosted: Mon Jul 03, 2006 6:59 pm    Post subject: Reply with quote

The Mini's fan running at full speed is a sign the temperature sensor may not be connected. From what I read, it's a common mistake people make when upgrading. Perhaps you didn't get it fully plugged in and it came loose.

Since you chose to upgrade the RAM yourself, you should've first opened the case to try to determine visually if there was such a problem. Then you should've replaced the memory with the original memory to see if your aftermarket memory is defective.

If with the original memory, you determine the aftermarket wasn't the problem, you should return it to the Apple store with the original memory. If they have to ship it off for repair, the repair station may just pull a new unit comparable to the one you bought off the shelf and send it to you. It's not likely they'll transfer your aftermarket memory.

As you've determined, it may be more likely they'll determine the warranty doesn't cover damage caused by a technician other than one authorized by Apple (in this case, you).

So pull it back apart and look for that loose wire. Try the factory memory again.
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Exam23
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PostPosted: Wed Aug 02, 2006 3:40 pm    Post subject: Update - Happy Ending Reply with quote

I just wanted to thank everyone for their opinions and their support. Instead of continuing to battle with apple, I took my DEAD mac mini to compusa where I purchased it. They honor the apple warrnaty without a questions and fixed everything.

They had to replace the motherboard twice, but at least the my mini is alive and running again. So hopefully it will run long and strong from this point forward...

Thank You,

Exam23
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splen
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PostPosted: Wed Aug 02, 2006 5:08 pm    Post subject: Reply with quote

It's good to hear that everything was resolved in the end, Ironically I have the same problem (logicboard) now with my macbook! It has been with the local re-seller for a week but I keep getting told that Apple have no parts in stock!
This will mean however that every mac I have owned (ibook, min and now macbook) has needed a logicboard replacement! I am beginning to think that maybe I give off some kind of emp that scrambles microchips or something!! Confused
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