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Apple Launches New AppleCare Website with 24/7 Live Chat...

 
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PostPosted: Tue Aug 27, 2013 1:59 am    Post subject: Apple Launches New AppleCare Website with 24/7 Live Chat... Reply with quote

Apple Launches New AppleCare Website with 24/7 Live Chat Support
Tuesday, August 27, 2013
Posted by: Staff

Apple today updated their AppleCare website for contacting support with a redesigned look and 24/7 live chat support. This new section features the same grid-style look as other recently updated sections of their support website. It also has the larger buttons for different product categories like Macs, iPhones, iPads and iPods, which then lead you to various topics for finding the best service and support options for your given product. This may include the 24/7 live chat support and different options for having AppleCare call you back at your convenience. Now, that's what we call convenient!



http://www.123macmini.com/news/story/2044.html
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Bandit Bill
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PostPosted: Tue Aug 27, 2013 1:26 pm    Post subject: Reply with quote

The callback at your convenience option is awesome.

I don't see many people using the chat feature, but for people who have speech, hearing impairments or no phone access, it's awesome as well.
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