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Apple Launches Redesigned Support Sections on Website

 
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admin
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PostPosted: Mon Jul 15, 2013 7:18 pm    Post subject: Apple Launches Redesigned Support Sections on Website Reply with quote

Apple Launches Redesigned Support Sections on Website
Monday, July 15, 2013
Posted by: Staff

Apple today launched redesigned sections on their Support website that match up with the recent design changes made to their online store. This means you'll now be seeing that flattened grid style in Support Downloads, Videos, Manuals, and Tech Specs. We also noticed a change up in their search result pages to match up with the overall design. So, check them all out if you're interested!



http://www.123macmini.com/news/story/2031.html


Last edited by admin on Tue Jul 16, 2013 1:52 am; edited 1 time in total
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curt
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PostPosted: Mon Jul 15, 2013 9:50 pm    Post subject: Reply with quote

I'm not crazy about the look, but it seems like they could be setting stuff up for touchscreen Macs. Or at least making things easier to navigate on the iPad and iPhone.
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Ben Tex
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PostPosted: Wed Jul 17, 2013 8:49 pm    Post subject: Reply with quote

As for the downloads section, I like how the download button for the updates changes to "Email Download Link" when you're on a mobile device. That's a nice touch.
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Bandit Bill
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PostPosted: Wed Jul 17, 2013 11:53 pm    Post subject: Reply with quote

I use the tech specs section just about daily with my job.

I think the new interface is absolutely terrible.
I can't stress enough how horrible it is.
I have 5,6 + clicks to access what I used to be able to access in 2 to 3 clicks.

The website is now clearly made for a tablet, but I'm using a desktop.
It should be smart enough to know the difference and tailor the website according to the device I am using.

Absolutely terrible.
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PostPosted: Thu Jul 18, 2013 12:07 am    Post subject: Reply with quote

Bandit Bill wrote:
I use the tech specs section just about daily with my job.

I think the new interface is absolutely terrible.
I can't stress enough how horrible it is.
I have 5,6 + clicks to access what I used to be able to access in 2 to 3 clicks.

The website is now clearly made for a tablet, but I'm using a desktop.
It should be smart enough to know the difference and tailor the website according to the device I am using.

Absolutely terrible.

I totally agree. I don't frequent Apple's support site much, but these sections are a total mess. Take the tech specs section for example. Shouldn't they be organized by product and their release date? It does help if you use the search bar, but otherwise you are looking at a bunch of clicks. It sure took me a bunch to find the specs of a 2009 Mac mini. Plus, why no search bar on the front page of the section? To be honest, using the search bar on the top right is the way to go. I typed in 2009 Mac mini and got everything on one page. Specs, manual, upgrade information and everything.
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PostPosted: Thu Jul 18, 2013 1:37 am    Post subject: Reply with quote

Bandit Bill wrote:
The website is now clearly made for a tablet, but I'm using a desktop. It should be smart enough to know the difference and tailor the website according to the device I am using.

Everyone is so deep into tablets and phones anymore. I think they are all writing off desktop and laptop computing in almost an arrogant fashion. And far too early.
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