Joined: 25 Oct 2007
|Posted: Sun Apr 14, 2013 10:21 am Post subject: Well i will try to explain this: i Need help with totally
|Well i need help with a totally messed up mac mini.
Let me explain:
Recently do to apples new confirmation standards change for passwords for apple id's apple has completely messed up my account and my friends account to the point of no log on can be done i need help let me explain.
See me and my friend have been using are accounts with .mac with tiger and we updated to the latest snow leopard then lion now mountain lion well after the apple policy change in all users had to have there accounts updated with a e-mail address of which my older account which i have had with .mac .me i updated to my comcast e-mail address yes i know my e-mail address and yes its correct as well because after the account information screen it told me to check my e-mail for a confirmation e-mail to verify my e-mail address of which i did i setup my password of which yes i remember really well well i went to log into my account to update my applications in the app store and it tells me my password is wrong and that i need to go to apple to reset it because i guessed it wrong of which i didn't so i went to apple.com went to password recovery it asked me for my birthdate of which i entered correctly.
Im sorry your birthday is incorrect are records show please try again
Now angry because i dont understand why it did this i can no longer access my App Store account nor my iTunes thanks to this i decided to have it send me a updated e-mail to reset the password and i got a e-mail from apple and i click the link and wow i need your password to reset the password what what you need my password to reset my password ahhhhhhhhhh i am going nuts do i have to go to a apple store to get this moronic crap dealt with that they messed up what gives
Any solutions to this i tried e-mail nothing.
did i post this is the right section???