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Apple Hardware Test DVD won't mount in Early 2009 Mac Mini

 
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mdgm
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PostPosted: Fri Mar 02, 2012 7:31 am    Post subject: Apple Hardware Test DVD won't mount in Early 2009 Mac Mini Reply with quote

Thinking my early 09 Mini might have some issues, so before the warranty runs out I decided to run the Apple Hardware Test. However the Applications Disk containing the Apple Hardware Test can't be mounted in the Mac Mini. Had to force power it off and hold down eject key on boot to get the DVD to eject.

Put it in my 07 MacBook and the DVD mounted first time. I was able to copy the AHT across the network and am now running it from my 09 Mac Mini.

Do you think I have a dead optical drive?

My AppleCare warranty runs out in a few weeks so I guess I should report this to Apple.

Any thoughts?
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Y-Guy
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PostPosted: Fri Mar 02, 2012 10:19 am    Post subject: Reply with quote

Do other DVDs work in the Mini?
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macmanmacman
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PostPosted: Fri Mar 02, 2012 1:29 pm    Post subject: Reply with quote

i would just replace it asap arrange a apple care appointment s soon as possible and get it replaced now
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mdgm
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PostPosted: Fri Mar 02, 2012 6:00 pm    Post subject: Reply with quote

Booked an appointment.

Would they still stock parts like this considering they haven't been selling Minis with internal optical drives for quite a while now?
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philiparcario
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PostPosted: Fri Mar 02, 2012 6:15 pm    Post subject: Reply with quote

yes the optical in an iMac is the same one IIRC
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mdgm
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PostPosted: Fri Mar 02, 2012 6:43 pm    Post subject: Reply with quote

Oh well. I guess there'll just replace it then and that'll be it.

I think I have been starting to have some intermittent graphics issues but that kind of thing would be hard to reproduce.
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Laptop - 2012 15" base rMBP with 16GB RAM
HTPC - 2.0Ghz Mac Mini (Early 09), 120GB 5400 RPM HDD and 4GB RAM
Another Mini - 2.53Ghz Mac Mini (Late 09), 320GB 5400 RPM HDD and 4GB RAM
2011 Mini Server
NAS - 10 x ReadyNAS units
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mdgm
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PostPosted: Mon Mar 05, 2012 11:57 pm    Post subject: Reply with quote

Took the Mac Mini to the Apple Store. By the sounds of things they don't see many of this model any more. One of the Genius guys nearby (not the one who was helping me) wondered if it was the Intel model or not (he has a PowerPC Mini and an Intel Mini). The Genius was quickly able to verify that the SuperDrives isn't working. Now the unit is awaiting repair.

Thanks for all the help guys.
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Laptop - 2012 15" base rMBP with 16GB RAM
HTPC - 2.0Ghz Mac Mini (Early 09), 120GB 5400 RPM HDD and 4GB RAM
Another Mini - 2.53Ghz Mac Mini (Late 09), 320GB 5400 RPM HDD and 4GB RAM
2011 Mini Server
NAS - 10 x ReadyNAS units
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Smithcraft
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PostPosted: Tue Mar 06, 2012 3:49 am    Post subject: Reply with quote

I believe a manufacturer is required to have parts for five years, so Apple should have drives, or access to replacement grade drives.

SC
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mdgm
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PostPosted: Tue Mar 06, 2012 6:35 am    Post subject: Reply with quote

Well they said the repair time could vary depending on whether they had the optical drive in stock. If not they'd have to order it in.
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Laptop - 2012 15" base rMBP with 16GB RAM
HTPC - 2.0Ghz Mac Mini (Early 09), 120GB 5400 RPM HDD and 4GB RAM
Another Mini - 2.53Ghz Mac Mini (Late 09), 320GB 5400 RPM HDD and 4GB RAM
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macmanmacman
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PostPosted: Tue Mar 06, 2012 8:09 am    Post subject: Reply with quote

usually 3-5 days they will call you
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mdgm
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PostPosted: Tue Mar 06, 2012 10:58 pm    Post subject: Reply with quote

macmanmacman wrote:
usually 3-5 days they will call you


Yes that's what they said.

Find it a bit odd it's taking this long though when they replaced the defective keyboard in my MacBook back in 2010 within a few hours. My MacBook wasn't even covered by warranty then it was just that it was a known defect so they fixed it.

Edit: Just got the message that it's been fixed. Will pickup today/tomorrow.
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Laptop - 2012 15" base rMBP with 16GB RAM
HTPC - 2.0Ghz Mac Mini (Early 09), 120GB 5400 RPM HDD and 4GB RAM
Another Mini - 2.53Ghz Mac Mini (Late 09), 320GB 5400 RPM HDD and 4GB RAM
2011 Mini Server
NAS - 10 x ReadyNAS units
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