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help imac won't play dvd

 
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gdog
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PostPosted: Fri Dec 15, 2006 9:30 pm    Post subject: help imac won't play dvd Reply with quote

i have a 17 inch imac. it is spitting out all dvd's but cd's work. i tried to put in install disk and it spits this out also. is this hardware or software problem? any suggestions? thanks. Question Evil or Very Mad
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hackersmovie
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PostPosted: Fri Dec 15, 2006 10:08 pm    Post subject: Reply with quote

try a PRAM reset? I don't really know. Hopefully others will.

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devo
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PostPosted: Fri Dec 15, 2006 11:53 pm    Post subject: Reply with quote

Are the DVDs in good shape? I've heard of this happening before with DVDs that are all scratched up. What happens when you insert a pristine blank or new DVD?
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Pleiades
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PostPosted: Sat Dec 16, 2006 1:08 am    Post subject: Reply with quote

I had that problem with my MacBook Pro, and it turned out to be a bad Superdrive.
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gdog
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PostPosted: Sat Dec 16, 2006 3:04 am    Post subject: Reply with quote

is resetting pram really a solution? to make this more hard to understand, i retried install disk and it worked once and then when mac restarted it spit back out (i was trying an archive and install). my disks are all in good shape.


my other problem is that i deleted dashboard and now i want it back. i was told i need to reinstall from install disk (which doesn't work). is there any other way to get it? i have all the dashboard prefs etc on an external drive but it doesn't work. i have a macbook can i get it from that. thanks for any help.
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7031
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PostPosted: Sat Dec 16, 2006 9:10 am    Post subject: Reply with quote

You probably need a reinstall to get dashboard back. I would contact Apple about the SuperDrive.
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