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(Solved) Boot up not working-circle with a line through it?

 
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geordiejohn
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Joined: 27 Jun 2008
Posts: 83
Location: London

PostPosted: Mon Jul 24, 2017 10:37 am    Post subject: (Solved) Boot up not working-circle with a line through it? Reply with quote

Hello when I booted up my mac mini 2014 the other day it was saying restore system and when I tried it said cannot install this system,after turning off and on again all I get now is a circle with a line through it?
I have a windows keyboard and I have holding alt button and although and r together and even windows key and r button but nothing is working,any ideas on what to do now please?
thanks.


Last edited by geordiejohn on Fri Jul 28, 2017 5:55 am; edited 1 time in total
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saul
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Joined: 22 Mar 2008
Posts: 470
Location: PA

PostPosted: Tue Jul 25, 2017 12:38 am    Post subject: Reply with quote

Symbol means can't boot from disk. Try booting with the left Windows and R. Or try both alt and Windows and R. You need to hold it from the chime on for sometimes 60 seconds. I start holding as soon as I hit the power button.
You may be best to take it in to an Apple store Genius Bar. There are some cases where a real Apple keyboard is needed.
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geordiejohn
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PostPosted: Tue Jul 25, 2017 1:57 pm    Post subject: Reply with quote

Thank you I have got an appointment with the Apple store in Stratford.
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geordiejohn
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PostPosted: Fri Jul 28, 2017 5:54 am    Post subject: Reply with quote

i managed to find a wired keyboard in the loft and got to recovery and Apple told me how to reinstall and all back to normal now,thanks for reply.
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