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Starts "spinning the wheel" after an hour
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mohano
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PostPosted: Mon Aug 26, 2013 1:54 pm    Post subject: Starts "spinning the wheel" after an hour Reply with quote

Hi,

I have a mid 2011 Mac mini that starts "spinning the wheel" (replacing the mouse arrow) after about an hour of use. In short what happens is this:

- Everything works as usual but after one hour it starts “spinning” the mouse and it doesn’t react (I can move the mouse around but that’s it). It also stops reacting to remotes in eg. iTunes.

- When I force it to shut down and re-start the above repeats

It makes no difference I use it or it is just on with no programs running.

I have tried formatting the harddrive and re-install Mountain Lion but that doesn’t help. I have also tested the memory by using it with one 4 GB memory block at a time. But still no luck.

It is equipped with 8 GB memory from Crucial and a 256 GB SSD disk also from Crucial. I am planning to test another SSD disc because it failed during the re-install but my local dealer says that SSD disc’s either work or they don’t.

Any ideas what could be wrong? Or what I should test?

Thanks,
Mohano
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Cypher
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PostPosted: Mon Aug 26, 2013 4:09 pm    Post subject: Reply with quote

Have you checked the console for any error messages ?

It might also be worth keeping an eye on Activity monitor and see if you can spot any issues with CPU usage, Memory usages etc.
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MrMini
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PostPosted: Mon Aug 26, 2013 6:21 pm    Post subject: Reply with quote

http://support.apple.com/kb/HT3964
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hackersmovie
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PostPosted: Mon Aug 26, 2013 7:01 pm    Post subject: Reply with quote

MrMini wrote:
http://support.apple.com/kb/HT3964


Resetting the SMC is a good idea, you may also want to try resetting the PRAM... It can't hurt...

Here's how- Rest PRAM
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mohano
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PostPosted: Tue Aug 27, 2013 1:22 am    Post subject: Reply with quote

Cypher wrote:
Have you checked the console for any error messages ?

It might also be worth keeping an eye on Activity monitor and see if you can spot any issues with CPU usage, Memory usages etc.


Thanks for your suggestions!

I will have the activity monitor running to see if can trace anything.

How do I check the console?

Thanks,
Mohano
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mohano
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PostPosted: Tue Aug 27, 2013 1:25 am    Post subject: Reply with quote

hackersmovie wrote:
MrMini wrote:
http://support.apple.com/kb/HT3964


Resetting the SMC is a good idea, you may also want to try resetting the PRAM... It can't hurt...

Here's how- Rest PRAM


Thanks guys!

Both PRAM and SMC are reset and I will keep my fingers crossed! The instructions for resetting the SMC seemed almost to simple but it's done.

Thanks,
Mohano
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Smithcraft
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PostPosted: Tue Aug 27, 2013 2:53 am    Post subject: Reply with quote

You can check the console, by opening the Console application and reading the assorted logs.

SC
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tom d
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PostPosted: Tue Aug 27, 2013 6:03 am    Post subject: Reply with quote

I hope that the two resets work for you. I also had a 2011 mini that I put a Crucial SSD in and had the exact same problem with the spinning beach ball. I tried and did update the firmware that was in the SSD and it helped a lot but still got beach ball about every 10 minutes for about 20 seconds.

I then changed the position of the SSD in the mini, same thing beach ball.
I then changed the connector for the hard drive, from a different supplier beach ball.
I then re installed the OS many times along the way, beach ball.
Sent for new memory and replaced what was in there with a different brand, beach ball.

Took the SSD out put in original hard drive ran fine, put the SSD in a dock, ran fine no beach ball.

Sold with original hard drive to a friend after telling him what happened with the SSD, running fine for 4 months, put the SSD in my MacBook Pro 2011 model, runs fine. Go figure!!

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mooblie
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PostPosted: Tue Aug 27, 2013 6:34 am    Post subject: Reply with quote

You haven't got Time Machine on, and looking for a non-existant (or disconnected) disk or Time Capsule have you?
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mohano
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PostPosted: Tue Aug 27, 2013 10:40 am    Post subject: Reply with quote

mooblie wrote:
You haven't got Time Machine on, and looking for a non-existant (or disconnected) disk or Time Capsule have you?


Nope - Time Machine is off.

But thanks for the suggestion.
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mohano
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PostPosted: Tue Aug 27, 2013 10:41 am    Post subject: Reply with quote

mohano wrote:
hackersmovie wrote:
MrMini wrote:
http://support.apple.com/kb/HT3964


Resetting the SMC is a good idea, you may also want to try resetting the PRAM... It can't hurt...

Here's how- Rest PRAM


Thanks guys!

Both PRAM and SMC are reset and I will keep my fingers crossed! The instructions for resetting the SMC seemed almost to simple but it's done.

Thanks,
Mohano


Unfortunately this didn't do the trick Crying or Very sad
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mohano
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PostPosted: Tue Aug 27, 2013 10:46 am    Post subject: Reply with quote

tom d wrote:
I hope that the two resets work for you. I also had a 2011 mini that I put a Crucial SSD in and had the exact same problem with the spinning beach ball. I tried and did update the firmware that was in the SSD and it helped a lot but still got beach ball about every 10 minutes for about 20 seconds.

I then changed the position of the SSD in the mini, same thing beach ball.
I then changed the connector for the hard drive, from a different supplier beach ball.
I then re installed the OS many times along the way, beach ball.
Sent for new memory and replaced what was in there with a different brand, beach ball.

Took the SSD out put in original hard drive ran fine, put the SSD in a dock, ran fine no beach ball.

Sold with original hard drive to a friend after telling him what happened with the SSD, running fine for 4 months, put the SSD in my MacBook Pro 2011 model, runs fine. Go figure!!

tom_d


Thanks for sharing your experiences.

I have borrowed a new SSD disk at work and will try to use it in the mini to see if it solves the problem.
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mohano
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PostPosted: Tue Aug 27, 2013 10:53 am    Post subject: Reply with quote

Smithcraft wrote:
You can check the console, by opening the Console application and reading the assorted logs.

SC


Thanks!

Looking at the logs didn't help much. I left the mini on during the day and as far as I can see from the log nothing has happened between the time I left for work until I came home and had to force the mini to shut down.

It may be that someone else can make more sense out of the log that I can.
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mohano
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PostPosted: Tue Aug 27, 2013 11:31 am    Post subject: Reply with quote

mohano wrote:
Cypher wrote:
Have you checked the console for any error messages ?

It might also be worth keeping an eye on Activity monitor and see if you can spot any issues with CPU usage, Memory usages etc.


Thanks for your suggestions!

I will have the activity monitor running to see if can trace anything.

How do I check the console?

Thanks,
Mohano


I now had an eye on Activity monitor and for the most part only small things happended. The number of threads went from 301 to 417 and the number of processes from 71 to 74.

But about 10 minutes before it started spinning I noticed that some prosesses started to have a lot more activity and using more memory. I did not use the Mac at all it was just standing there with the Activity monitor running and no other programs.

The processes that I noticed was:

- SystemUIServer
- com.apple.dock.extra
- CalenderAgent
- UserEventAgent
- NotificationCenter

Is this giving anyone any ideas to what might be wrong?

Thanks!
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hackersmovie
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PostPosted: Tue Aug 27, 2013 4:28 pm    Post subject: Reply with quote

Doing some additional surfing I found this related thread that may help.

I also know that some SSD's are just finicky. Have you updated the firmware in the SSD itself?

You mentioned that the original install failed, that tells me there may be some sort of issue or compatibility issue with that particular SSD. Can you put a regular drive in it or even boot from an external drive to see if that eliminates the problem?

I also know that after you do an OS install on an SSD that it "locks" sectors and re-installing won't change them. The only way to 're-format' a SSD is by booting from another disk (external/optical/etc) and using the SSD manufacturers software to re-initialize the disk.


Keep us posted...


EDIT: Here's another similar issue, the fix was to update the firmware on the SSD. I think that may be your problem. I know with Ubuntu you have to go into the bios and make sure your SATA settings are set to "AHCI" instead of "Compatibility" if not, you get the same kind of problem.... AHCI is set upon initial installation with OSX so you can only modify it with the Terminal, if need be.
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